Privacy

Last Updated: January 21, 2025

1. Introduction

Welcome to STBL.io. Your privacy is critically important to us. This Privacy Policy describes how STBL ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website (www.stbl.io) and use our digital gold and silver trading platform (the "Platform").

By using our website or platform, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

We collect several types of information to provide and improve our services:

A. Information You Provide to Us

Account Registration: Name, email address, phone number, mailing address, date of birth, government-issued ID (for KYC compliance).
Transaction Data: Payment details, transaction history, and investment details.
Customer Support: Any communications with our support team.

B. Information Collected Automatically

Device & Usage Data: IP address, browser type, operating system, referring URLs, and interactions with our website.
Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to track user behavior and improve our services.

C. Information from Third Parties

KYC/AML Verification: We collect data from identity verification and compliance partners.
Payment Processors: We receive confirmations of transactions from third-party financial institutions.

3. How We Use Your Information

We use your information for various purposes, including:

Account Management: Creating and maintaining your account.
Transaction Processing: Facilitating purchases, redemptions, and transfers of gold and silver tokens.
Compliance & Security: Meeting legal and regulatory requirements, preventing fraud, and ensuring secure transactions.
Platform Enhancements: Improving website functionality and user experience.
Marketing & Communications: Sending updates, promotional materials, and service-related announcements (you can opt out at any time).

4. How We Share Your Information

We do not sell your personal data. However, we may share information in the following circumstances:

With Service Providers: To help with payment processing, identity verification, customer support, and platform security.
With Regulatory & Legal Authorities: When required by law or to enforce our terms and protect against fraud.
With Business Partners: In case of mergers, acquisitions, or corporate transactions (your data remains protected).

5. Data Security

We implement strong security measures to protect your information:

Encryption: Secure encryption protocols for data transmission and storage.
Access Controls: Restricted access to sensitive data to authorized personnel only.
Monitoring & Audits: Regular security checks to detect and prevent breaches.

Despite our efforts, no method of online transmission or storage is 100% secure. We encourage users to enable two-factor authentication (2FA) for added protection.

6. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data:

Access & Correction: Request a copy of your data and update inaccuracies.
Deletion: Request account closure and data removal, subject to legal requirements.
Marketing Opt-Out: Unsubscribe from marketing emails at any time.
Cookie Preferences: Manage cookies through your browser settings.

To exercise these rights, contact us at [email protected].

7. International Data Transfers

Your data may be stored and processed in countries where we operate, including the U.S., Canada, Switzerland, and Singapore. We comply with applicable data protection laws when transferring personal data internationally.

8. Retention Policy

We retain your data for as long as necessary to:

Fulfill the purposes outlined in this policy.
Comply with legal obligations (AML/KYC requirements).
Resolve disputes and enforce agreements.

9. Third-Party Links & Services

Our website may contain links to third-party websites (e.g., external exchanges, custodians). We are not responsible for their privacy practices, and we encourage users to review their policies before sharing personal data.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date". If significant changes occur, we will notify users via email or in-platform notifications.

11. Contact Us

For questions about this Privacy Policy, please contact us at:

Email: [email protected]

Address: 5513 W 11000 N 408, Highland, UT 84003

FAQ'S SECTION

Some Common FAQ's

Get answers to your questions and learn about our platform

What Is The Concept Behind STBL?

STBL combines the advantages of digital currencies with the tangible security of precious metals. Each token represents an actual ounce of Gold or silver, providing a modern way to own, trade, and transact with precious metals.

What Is STBL's Process For Acquiring Precious Metals Like Gold And Silver?

STBL procures physical gold and silver bars from reputable and accredited suppliers recognized for their reliability and adherence to industry standards.

How Does STBL Ensure The Purity And Quality Of Acquired Metals?

All gold and silver bars obtained must meet high-quality and purity standards regulated by organizations like the LBMA. Before storage, they undergo a rigorous auditing and verification process.

How Is The Gold/Silver Converted Into A Processed Form?

Raw gold/silver is securely sent daily from the vault to The Ohio Mint and additional minting partners for processing into finished products, such as coins or bars. After processing, the refined metals are securely transported back to the vault for storage.

Where Is The Raw Gold/Silver Stored?

The raw precious metals backing the STBL tokens are stored in approved facilities that adhere to the highest global standards of safety and authenticity.

How Is Blockchain Technology Integrated With STBL?

STBL uses blockchain to link the ownership records of digital precious metals to the physical metals stored in secure, audited vaults. This ensures that each digital unit is backed by a corresponding amount of physical precious metal.

What Are The Benefits Of Holding STBL Tokens?

STBL holders can: - Receive digital tokens backed by physical Gold and Silver. - Convert gold-backed tokens into silver-backed tokens and vice versa. - Potentially benefit from token appreciation. - Access liquidity through a digital wallet. - Spend their holdings using a Visa debit card linked to their digital wallet. - Store their metals securely and free of cost. - Opt for physical delivery of the metals.

Can I Invest In Just A Fraction Of Gold STBL Or Silver STBL?

Initially all STBL will be sold as a 1:1 metal-backed token. In the near future, STBL will allow users to invest in fractionalized Gold STBL and Silver STBL.

Can I Get The Actual Gold Or Silver Delivered To Me?

Yes, STBL offers the option for physical delivery of precious metals to a specified address for users who wish to convert their digital holdings into physical form.

How Is The Safety Of My Investment Guaranteed?

Every ounce of gold and silver backing the STBL tokens is insured by a policy from Lloyd’s of London. Furthermore, the storage facilities have advanced security protocols, including surveillance systems, access controls, and physical security measures.

Can I Use STBL For Everyday Transactions?

Yes, STBL offers a Real Time Payment (RTP) solution allowing direct transfers to a bank account linked to the digital wallet (VISA Debit and Tap to Pay option coming soon), allowing users to spend their gold and silver holdings in real-world transactions.

What Is The Concept Behind STBL?

What Is STBL's Process For Acquiring Precious Metals Like Gold And Silver?

STBL procures physical gold and silver bars from reputable and accredited suppliers recognized for their reliability and adherence to industry standards.

How Does STBL Ensure The Purity And Quality Of Acquired Metals?

All gold and silver bars obtained must meet high-quality and purity standards regulated by organizations like the LBMA. Before storage, they undergo a rigorous auditing and verification process.

How Is The Gold/Silver Converted Into A Processed Form?

Where Is The Raw Gold/Silver Stored?

The raw precious metals backing the STBL tokens are stored in approved facilities that adhere to the highest global standards of safety and authenticity.

How Is Blockchain Technology Integrated With STBL?

What Are The Benefits Of Holding STBL Tokens?

Can I Invest In Just A Fraction Of Gold STBL Or Silver STBL?

Initially all STBL will be sold as a 1:1 metal-backed token. In the near future, STBL will allow users to invest in fractionalized Gold STBL and Silver STBL.

Can I Get The Actual Gold Or Silver Delivered To Me?

Yes, STBL offers the option for physical delivery of precious metals to a specified address for users who wish to convert their digital holdings into physical form.

How Is The Safety Of My Investment Guaranteed?

Can I Use STBL For Everyday Transactions?

What Is The Concept Behind STBL?

What Is STBL's Process For Acquiring Precious Metals Like Gold And Silver?

How Does STBL Ensure The Purity And Quality Of Acquired Metals?

How Is The Gold/Silver Converted Into A Processed Form?

Where Is The Raw Gold/Silver Stored?

How Is Blockchain Technology Integrated With STBL?

What Are The Benefits Of Holding STBL Tokens?

Can I Invest In Just A Fraction Of Gold STBL Or Silver STBL?

Initially all STBL will be sold as a 1:1 metal-backed token. In the near future, STBL will allow users to invest in fractionalized Gold STBL and Silver STBL.

Can I Get The Actual Gold Or Silver Delivered To Me?

Yes, STBL offers the option for physical delivery of precious metals to a specified address for users who wish to convert their digital holdings into physical form.

How Is The Safety Of My Investment Guaranteed?

Can I Use STBL For Everyday Transactions?

THE FUTURE OF WEALTH STARTS NOW